Wholesale Terms + Conditions

 

info@luxandalder.com    .:.    +1 808 345 9230    .:.    M-F: 10a to 4p hst
 

Minimums + Lead time
 

opening order minimum: $200  .:.  reorder minimum: $175
orders that do not meet the minimum will incur a $10 surcharge fee.

our candles are poured-to-order and our current turnaround time is 5-10 business days. orders comprised of 50 candles or more may take up to 15 business days.

minimum per scent: set of 3 or set of 6

 

ORDERS

you may place an order an through the following methods:

FAIRE
luxandalder.faire.com
new Faire accounts will receive a $100 credit plus one year of free shipping for use in our shop :)

our wholesale site
Lux + Alder Wholesale Shop
email: info@luxandalder.com 
phone: +1 808 345 9230

we will also need a copy of your resale certificate or tax exemption form to keep on file.

 

Payment
 

payment is due upon shipment and payable by credit card through our online invoice. late payments will incur a 10% late fee per month.

net 30 terms will be considered for existing accounts in good standing with professional references.

 

Shipping

we ship our wholesale orders via USPS priority mail with available tracking. please let us know if you would like to arrange shipping with another shipping provider.

please contact us if you prefer to pickup your order. 

 

returns + cancellations

all returns must be requested and approved. requests can be made via email or phone. claims for shortages and/or damages must be reported immediately within 5 days of receiving your merchandise. 

after a review of your request, either an exchange or credit will be applied to a future purchase. unfortunately, shipping and handling fees are not refundable.

order cancellations can only be made within 24 hours of placing an order. cancellations made after that will incur a 10% restocking fee.

 

Product information

hiraeth collection
+ all-natural coconut and soy wax, phthalate-free premium fragrance oils, a cotton wick, a cork top, and a 50% recycled content glass vessel
+ burn time: 40-50 hours  .:.  never leave your candle burning unattended and always trim your wick to 1/4” before each lighting
+ hand-poured in our studio in Honolulu

petite tins
+ all-natural coconut and soy wax, phthalate-free premium fragrance oils, a cotton wick, a cork top, and a brass-colored tin
+ burn time: 10-15 hours  .:.  never leave your candle burning unattended and always trim your wick to 1/4” before each lighting
+ hand-poured in our studio in Honolulu

 

samples

sample scents are available in 2oz. wick-less tins for your smelling pleasure. you may purchase them on our wholesale shop page for $1 each. purchase sample scents individually or as a flight.


info@luxandalder.com     .:.    +1 808 345 9230    .:.    M-F: 10a to 4p hst